solutions for

public safety

Features

Quicket delivers unmatched ease-of-use with its unified Cloud Platform for public safety. Device-flexible solutions ensure that pertinent information can captured, accessed, and analyzed in real-time from anywhere.

E-Citation

  • Device-Agnostic Software (Windows, Android, & iOS)
  • Configurable formats for traffic, parking, local ordinance, written warning, and more
  • Racial profiling data collection and reporting
  • State/NCIC query & auto-populate capability
  • Scan driver’s license and IDs
  • Real-time data transfer to Quicket RMS
  • Online Payment Portal
  • Digital Evidence Management
    • Capture and associate photos, documents, videos, and voice memos
  • Integrated with Court & Administrative Hearings
    • Automatic court or hearing date assignment and transmittal

Tow & Impound

Digitize end-to-end your tow process and easily share information with all stakeholders

  • Device-Agnostic Software (Windows, Android, & iOS)
  • Highly configurable digital Tow Report
  • Import Driver/Owner Information from State/NLETS queries
  • Check for outstanding violations and unpaid fines
  • Print tow ticket/receipt on-scene for tow truck company and driver
  • Vehicle hold tracker to ensure only eligible vehicles are released
  • Capture photo evidence of vehicle condition and location
  • Web-based tow management interface to track all tows
  • Letter auto-generation for mailings to stakeholders
  • Web Portal for Tow Companies to access their tows and auto-generate paperwork
  • Track actions including release, auction, ownership transfer, destruction, and more
  • Administrative Hearings for tows
  • Accept payments in-person and online for tow fees/bond
  • Generate Release Receipts after all conditions are met and payment made

Property & Evidence

Quicket delivers a device-flexible solution that simplifies collection, updates, and audits. Every movement, manipulation, view, and access to items is known with Quicket’s real-time, permission-driven solution.

  • Leverage data from officers’ reports to auto-populate item profiles
  • Effortlessly link digital evidence from the case or report
  • View real-time updates to chain of custody
  • Create tags and receipts with barcodes and RFID tags
  • Multi-layered evidence sorting for location, facility, row, bin, bag, and more.
  • Mobile application with batch scan/selection operations, and captures signatures/IDs for check-in/check-out logs
  • Disposition and retention timeline management
  • User notifications for requested actions including disposal
  • Document automation to generate lab request, chain of custody, property release receipt, audit log, C&D order, and more.
  • Configurable approval workflows,  retention policies, and data access policies
  • Integrate with state and regional crime lab and court CMS

Data Analytics

  • Powerful, real-time insight
  • Customizable dynamic dashboards with intuitive graphs and charts
  • Geospatial analysis for mapping hotspots
  • Patrol activity, traffic stop, and other statistical analyses

Online Payments & Financial Management

Quicket provides a robust Finance Portal for Payment/Collection Monitoring along with Online Payment capabilities to enhance citizen convenience and increase collections.

  • Custom branded Online Payment Portal for citizens and businesses to easily pay for citations, permits, report copies, or other fees
  • Online payments automatically update Finance Portal
  • 3rd Party General ledger integration
  • Record payments for cash, money order, check, or credit card
  • Cash Out batch file for end-of-day processing
  • Audit reports for payments, past-due, etc.
  • Fee and Fine Breakdown Reports
  • Custom business rules for fee and fine escalations
  • Generate custom reports based on collection type, payment method, etc.
  • Batch Notice creation for 1st Notice, 2nd Notice, Notice Before Collections, and More
  • Collection Agency reports

Citizen Empowerment and Engagement

Quicket delivers a rich set of tools to enable citizens to self-service requests and obtain information/receive alerts about the community.

  • Crime Mapping website
    • Provide your community with valuable information about recent crime activity
    • Ability to refine search results based on available data
  • Online Incident/Complaint Self-Reporting Website
    • Public can self-file reports for particular incidents or complaints from any web browser at a kiosk, on a desktop, or mobile phone
  • Alert messaging via text/email
    • The public can self-subscribe to receive alerts
    • Crime alerts  for all subscribers
    • Personal, automated alerts for payment reminders, court date assignment reminders, and more
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Benefits

SIMPLE SUBSCRIPTION MODEL

SIMPLE SUBSCRIPTION MODEL

Eliminate upfront investments and ongoing maintenance costs of traditional on-premise server infrastructure with our Cloud-based SaaS offerings. Regular updates, 24/7 system monitoring/support always included

SECURE AND RELIABLE

SECURE AND RELIABLE

FBI-CJIS, NIST, and PCI-Compliant. Automatic, always included data backups. Guaranteed 99.999999% infrastructure uptime. You own your data - Always.

UNIFIED SOLUTION

UNIFIED SOLUTION

Data is retrieved and share seamlessly in real-time across all of your devices. Never worry again about redundant data entry or data loss. APIs enable interoperability with existing systems.

What People are Saying

"Not only is it fully functional; moreover, a highly professional solution using business intelligence and business analytics for the Code Enforcement's statistical report summary is now available. Really outstanding."

M. Ficklin
Deputy Director Technology Services

"We look forward to modernizing and streamlining our court procedures and processes. In fact, our primary IT person voted ‘Quicket – by a mile!"

F. Harmer
City Clerk

"In February 2020, the Magistrate Court carried out its court session for the first time using the new Quicket case management and electronic citation solution. We are happy to announce the first adjudication using Quicket was successful and on point."

M. Ficklin
Deputy Director Technology Services

Let Quicket transform your agency's operations